5 reasons why “the customer is always right” is bad form

here’s an interesting thought concerning how the old mantra “the customer is always right” may actually be bad for business and customer service. basically the guy sides you should be loyal to you workers and perhaps even be ready to “fire” customers.

Author: Robert

Confused and faking it most of the time. The only things I am actually sure of are the love of my LORD, the love of my wife and kids, the Boston Celtics are the greatest franchise ever in basketball, the Green Bay Packers & Alabama Crimson Tide would be the best one in American football and a good chili dog is worth my weight in gold.

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